Sales Applications Analyst
Employment Type: Full-time
Location: Spokane, Washington
This position is within the Mining And Metals Industry
Job Summary
Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday!
Essential Duties and Responsibilities
The Sales Applications Analyst will participate in ongoing application development and support including requirements gathering, solution design, testing, documentation, and training support for sales applications.
Essential Functions and Responsibilities
- Collaborate with sales teams and other stakeholders to improve sales systems, processes, and applications.
- Responsible for project management tasks to help drive application enhancement projects through the development lifecycle starting with gathering and documenting requirements, solution design, testing, deployment, and providing initial support post deployment.
- Work with developers to understand the designs and validate that the sales applications solutions(s) will satisfy the business needs on assigned projects.
- Responsible for creating test scripts, coordinating test activities, and assisting with testing the sales applications.
- Identify and communicate risks and issues that may require changes to plans or scope.
- Provide feedback to the Sales Development Group on sales applications functionality, business requirements, user satisfaction, priorities for development, and opportunities for adding value for users.
- Responsible for CRM Business Administration tasks like user maintenance and CRM data housekeeping activities.
- Perform second level Helpdesk support daily and first level coverage for sales applications when needed.
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Qualifications
Education/Experience A bachelor’s degree in a related field plus a minimum of two (2) years’ experience in business application analysis, or equivalent experience or education. Experience in a sales environment is preferred.
Knowledge/Skills/Abilities
- Core People Skills. Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization.
- Communication Skills. Ability to speak clearly and persuasively in positive or negative situations, listen and obtain clarification, and respond well to questions. Ability to write clearly and concisely and edit work for spelling and grammar.
- Computer/Applications Skills. Skill in using a variety of software applications systems, for example: Customer Relationship Management (CRM) systems & Enterprise Resource Planning (ERP) Systems. Proficient with Microsoft Office products including Excel, PowerPoint, Teams, and Outlook.
- Applications Analyst Skills. Familiarity with waterfall, agile or other software development methodology as well as all stages of the application development lifecycle. Experience writing use cases, user stories, test scenarios, process flow charts, or other similar documentation.
- Core Business Skills. Ability to exercise sound judgement and discretion in handling of proprietary and confidential information. Ability to work independently, without significant direction and to use resources to effectively to “figure it out”. Strong critical thinking skills, judgment and keen attention to detail and accuracy. Exceptional prioritization, time management and organizational skills. Ability to write routine reports and correspondence.
- Professional Investment. Demonstrated commitment to own personal professional development and learning.
- Travel. Ability to travel by land and air up to 10% both domestically and globally. Valid US Passport, or ability to obtain required.
Physical/Sensory Requirements
The following physical activities described here are representative of those required by a team member to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.
While performing the duties of this job, the team member is regularly required to talk, hear, and see. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 15 pounds occasionally and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.
Working Environment
While performing the essential responsibilities of this position, team member generally will work in an office environment with some flexibility to work remotely when pre-approved and appropriate. Travel by land and air, both domestically and internationally up to 10%.
The minimum and maximum salary range for this full-time position is $70k - $80k+ benefits. Relocation benefits may be available, if deemed applicable based on candidate location.
Our salary ranges are determined by role, level and location. Within the range, individual pay is determined by work location and additional factors, including but not limited to job-related skills, experience, and relevant education and/or training. Please note that the compensation details listed in this posted role reflect the base salary only and do not include bonus or benefits.
$70000 - $80000
Pyrotek benefits include:
- Medical, Dental, Vision after 31 days
- Paid Vacation & Sick Leave
- 401(k) with generous match
- Profit Sharing
- Supplemental Benefits
For a full summary of Pyrotek's benefit offerings, please click HERE.
Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
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