Global Director of Information Systems

Job Summary

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday!

Essential Duties and Responsibilities

The Director of Information Systems ensures the smooth and successful execution of global integration, deployment, support, and security of Pyrotek networks, systems, and data. Partners with leadership to develop and drive IS strategies that support company operations and goals.  Fosters innovation and ensures appropriate and efficient allocation of resources.  

This position will be located in our beautiful office downtown Spokane.  Check out Visit Spokane to learn more about our community:  Visit Spokane, WA | Explore the Best of Spokane in 2022

Essential Functions and Responsibilities 

Operational Management

• Oversee the operation of IS systems globally to include PCs, Servers, virtual servers and Cloud operations, Global Visual ERP system, O365 operations (email, collaboration, and messaging), Security and the Pyrotek network.
• Review operations and proactively look for ways to use innovative technology to improve performance.  Support global IS team members in their effort to meet business operations with IT technology.
• Oversee global IS costs, budgets and capital expenditure (CapEx) spend.  Work to reduce costs where possible and sensible.  Review annual CapEx spend and ensure validity.  Develop business case justification and cost/benefit analyses for IS spending and initiatives. 
• Ensure Pyrotek assets are protected through the development and execution of policies, training, and tools to reduce cybersecurity risk.  Monitor and resolve potential issues quickly and effectively.  Stay up to date on emerging cybersecurity technology and tools.
• Direct the development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Work with the General Counsel on Global Data Protection issues and support of all data protection teams around the globe, as required.
• Ensure IS teams stay current on new technologies, trends, tools, and business systems and best practices.

Strategy and Planning

• Develop IS strategies for short and medium term (5 years).  Collaborate with IS teams and Pyrotek leadership to ensure strategies effectively support business goals and objectives.
• Effectively interact with C-suite and General Managers, providing updates on projects/initiatives, new technology and implementations.  Actively solicit feedback on the effectiveness of IS solutions and emerging business needs.  Provide education on issues/challenges facing IS. 
• Participate in CRM Steering committee and oversee CRM technical development. 
• Lead ERP oversight group and define ERP strategy in collaboration with CFO and Corporate Controller. 
• Stay up to date on emerging trends, issues, technologies, and pricing in the IT industry.  Advise, counsel and educate executives and management on their potential competitive or monetary impact.
• Effectively oversee approval of IS projects and ensure projects are delivered within scope and agreed upon timelines, utilizing the defined level of manpower and established third party costs.   Ensure project teams are:
  • Working across multiple platforms and technologies to work with language/development that makes most sense for the application.
  • Staying current on development trends and changes to advise Application team on possible new functions to make use of.
  • Identifying and raising conflicting priorities to the appropriate parties/management in a timely manner.

Management/General

• Supervise, coach support, train and develop personnel in assigned area; resolve personnel issues, redirecting complex issues to management and HR in a timely manner; directly manage team members, including assigning and reviewing work, evaluating performance/compensation, resolving grievances, administering disciplinary action, interviewing employment candidates, and effectively recommending hires and terminations in a timely manner. 
• Foster attitudes, conditions and environments that guide your team toward excellence while acting with integrity and ethics aligned with Pyrotek core values. Create a work environment that helps foster tolerance, acceptance and civility and the ability and desire of team members to act in empowered ways.  Actively reward and recognize team members to reinforce accomplishments and positive outcomes.

Qualifications

Education/Experience  
Bachelor’s degree in computer sciences or related field, plus a minimum of fifteen (15) years’ progressive experience in Information Systems, including a minimum of 10 years in a leadership/management role in a global manufacturing environment; or equivalent combination of education, training, and experience. 

In depth experience with IT business systems, cybersecurity, ERP deployment in a manufacturing operation, staff management and development, and cost management and control required.   Demonstrated experience working effectively with top leadership on key business strategies/projects required.   Significant experience with Windows operating system support.

Knowledge/Skills/Abilities

• Core People Skills. Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization and across the globe. Genuine with high ethical standards and values, and personal integrity and honesty. Displays humility and adaptability.  Ability to apply a large measure of common sense to a variety of situations. Entrepreneurial attitude toward work center excellence.
• Communication Skills. Ability to speak clearly and persuasively in positive or negative situations, listen and obtain clarification, and respond well to questions.     
• Strategic Change Agent.  Courage to make and encourage others to make difficult decisions.  
• Leadership Skills.  Ability to operate at a senior level in the business and work closely and effectively with leaders across the organization to develop strategies and build consensus.  Build a culture of tolerance, acceptance and civility by setting an example to team members.  Ability to coach and motivate team members in planning, strategic product management, decision-making, teamwork, and process improvement.  Ability to provide regular performance feedback and to write annual performance reviews. 
• Computer/Applications Skills. Proficient computer skills using a variety of software applications systems.  Extensive knowledge of and ability to use MS Office products, including Word, Excel and PowerPoint and SharePoint. Extensive knowledge of PC and servers, networking, Wi-FI, hardware support, cybersecurity, ERP system and operations, and Cloud operations and connectivity is essential.  Knowledge of Business Intelligence and application and development is an advantage. 
• Project Management Skills.  Demonstrated knowledge of principals of project management, including creation of vision and mission, establishing goals or objectives, establishing project teams, applying comprehensive root cause analysis, implementing intervention, ensuring organizational alignment, and measuring progress and success.  Excellent planning and relationship building skills.  Ability to liaise with middle and upper Pyrotek management for scope negotiation in a manner that upholds Pyrotek’s values and reflects positively on IS.
• Core Business Skills.  Understanding of business operations in a manufacturing environment.  Strong negotiation skills required.  Ability to exercise sound judgement and discretion in handling proprietary and confidential information. Displays willingness to make decisions and work independently, without significant direction and to use resources effectively to “figure it out”. Strong critical thinking skills, judgment and keen attention to detail and accuracy. Ability to work collaboratively within a matrix environment.  Exceptional prioritization, time management and organizational skills. Ability to write routine reports and correspondence. 
• Professional Investment. Demonstrated commitment to personal professional development and life-long learning.  Proactively involved with professional and community organizations that promote professional growth and/or enhance Pyrotek’s ability to meet and/or exceed goals and objectives.  Demonstrated passion for developing others.
• Travel.  Ability to travel by land and air, both domestically and internationally up to 20%.  Valid US Passport or ability to obtain.

Physical/Sensory Requirements
While performing the duties of this job, the team member is regularly required to talk, hear, and see.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.  Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.

Working Environment
While performing the essential responsibilities of this position, team member generally will work in an office environment.   Up to 20% domestic/global travel.  

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Pyrotek benefits include:

• Medical, Dental, Vision
• State of the art office in downtown Spokane
• Parking
• Paid Vacation 
• 401(k) with generous match
• Profit Sharing
• Supplemental Benefits

Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

California residents please take a moment to review our California Resident Applicant Data Collection Notice