Sales Technician

Job Summary

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday!

Essential Duties and Responsibilities

This is a 100% remote position.  Desired candidates will live in Pennsylvania, North Carolina, Virginia, Eastern Tennessee to manage customers in these locations.  Visits to Pyrotek facilities will be on an as-needed basis for customer visits, training and customer visits.

As part of the U.S. Foundry Sales team the Sales Technician works closely with our world class technical sales team to manage and grow sales of Pyrotek technical products and solutions and develop and build long term mutually beneficial relationships with Pyrotek’s foundry customer base.  Provides technical expertise and support to the sales team and customers.

Essential Functions/Responsibilities

• Provide technical support to internal and external customers.
• Providing technical expertise to customers on maintenance/service/repairing of pumps.
• Provide training to sales team and/or customers on basic technical aspect of products.
• Negotiating pricing, minimum order quantities and stocking agreements with vendors, supplies and customers.  Communicate changes in customer demands internally.
• Soliciting sales of new or additional products via telephone or in person.  Preparing, pricing and presenting quotations.  Set final new prices, margins, quotations on new products or services.
• Prospecting for new customers.  Preparing, pricing and presenting quotations. 
• Assisting as needed to resolve customer accounts receivable issues.
• Assist Sales Engineers with establishing and cultivating strong working relationships with customer base to meet and exceed their expectations by providing sales support for assigned divisions/products.   
• Setting final new prices, margins, quotations on new products or services.
• Visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training, as required to meet customer expectations.
• Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.
• Utilize Microsoft Contact Management database (CRM) to complete trip reporting and internal sales relationship communication in a timely manner.  Ensure travel expense reporting is accurate and timely manner.

Columbia City Pyrotek is a great place to work!  Watch our video!

• Team Member of the Month (up to 5 hours of paid time off & $$)
• Team Member Appreciation (coveted parking spot)
• Birthdays and special occasions recognized
• Regular performance and salary reviews
• Great team oriented and collaborative team members & management

Click the I'm Interested button so our hiring team can review your application and schedule time to speak with you soon! 

What happens next?  Once you submit your application / resume, a member of the recruiting team will send you an email with a self-schedule link to speak with one of our Recruiters.  Watch your email for that link!  

Qualifications

Education/Experience  Bachelor’s Degree in engineering or a related technical discipline, plus three (3) years of related sales/technical experience in the manufacturing industry, preferably within the aluminium or foundry industries; or equivalent combination of education and experience. 

Experience utilizing a CRM tool and/or other reporting functions to document client contact and supporting client operations.  Valid driver’s license required.

Knowledge/Skills/Abilities

• Customer Service. Passion for providing a high level of customer service and business development activities along with an in-depth understanding of sales principles and customer service practices. Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, and respond to requests for service and assistance.  
• Business Sales Acumen.  Ability to understand and successfully work in industrial business to business sales.  Ability to build relationships and sell technical solutions in an industrial setting.  Demonstrated understanding of business implications of decisions.  Displays orientation to profitability and prices products and services accordingly.  Demonstrated knowledge of market and competition. Analyzes market and competition. Identifies external threats and opportunities. Adapts strategy to changing conditions.  Sets and achieves challenging goals.  Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Takes calculated risks to accomplish goals.
• Technical Skills.  Strong mechanical aptitude.  Ability to quickly learn product functionality, identify potential problems and find solutions. Ability to effectively present technical training to small and large groups.
• Core Business Skills. Ability to exercise sound judgement and discretion in handling of proprietary and confidential information.  Develops and implements cost saving measures. Contributes to profits and revenue. Effectively utilizes organizational resources.  Aligns work with strategic goals.  Understands organization's strengths & weaknesses.
• Computer/Applications Skills. Proficient computer skills using a variety of software applications systems.  Working knowledge of Microsoft Office Products and ERP and CRM Systems.
• Core People Skills. Ability to positively interact; work collaboratively with diverse group of people at all levels with internal and external customers. Genuine with high ethical standards and values and personal integrity and honesty.  Ability to apply a large measure of common sense to a variety of situations.
• Travel. Ability to travel domestically by land and air up to 50% as needed to customer facilities and occasionally overnight. Ability to maintain motor vehicle driving record in good standing, as defined by Pyrotek’s driving record requirements.

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Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

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