Sales Engineer (Aluminum)-Remote (Chicago, IL)

Job Summary

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday!

Essential Duties and Responsibilities

As part of the US Aluminum Sales team, the Sales Engineer is responsible for solution selling and service in growing and sustaining territory accounts.   

Ideal candidate will live within Lafayette, Indianapolis or Chicago, IL area.  

Knowledge/Skills/Abilities
Core Business Skills. Proficient computer skills using a variety of software applications systems Working knowledge of Microsoft Office Products, particularly Excel, Outlook and PowerPoint. Hands on working knowledge of Enterprise Resources Planning (ERP) and Customer Relationship Management (CRM).

Computer/Applications Skills. Proficient computer skills using a variety of software applications systems Working knowledge of Microsoft Office Products, particularly Excel, Outlook and PowerPoint. Hands on working knowledge of Enterprise Resources Planning (ERP) and Customer Relationship Management (CRM).

Communication Skills. AAbility to speak clearly and persuasively in positive or negative situations, listen and obtain clarification, and respond well to questions. Proficiency in writing clearly and concisely and editing work for spelling and grammar. Ability to vary writing style to meet business needs.

Core People Skills. Ability to positively interact; work collaboratively with diverse group of people at all levels with internal and external customers. Genuine with high ethical standards and values and personal integrity and honesty.  Ability to apply a large measure of common sense to a variety of situations.

Professional Investment. Demonstrated commitment to own personal professional development and learning. Demonstrated ability to grow technical/product knowledge.

Qualifications

Must Haves:   Bachelor’s degree in engineering, business or other technical discipline or equivalent combination of education and life experiences. Four plus years work experience in a technical or process related industry. Equivalent sales or operations experience within the aluminum or foundry industries. Understanding of Sales Principles, Customer Service practices and Business Acumen.

Essential Functions/Responsibilities

1. Promote positive employee and customer relations by supporting Pyrotek’s commitment to a working environment of tolerance, acceptance and civility’ Respond appropriately to inquiries, concerns and complaints by being professional, courteous and respectful at all times.
2. Maintain regular, consistent, reliable, punctual and predictable attendance, as required to achieve internal and external customer satisfaction.
3. Actively and positively participate in problem resolution, demonstrating constructive communication, timely response and effective resolution skills. Work effectively within team environments both within your department and across the organization.
4. Cooperate and comply fully with all Pyrotek policies and procedures. Actively support and follow the Pyrotek Safety Program.
5. Positively participate in company/department meetings, training activities, continuing education programs and other associated activities.
6. Consistently promote and communicate Pyrotek’s core values through work performance and excellent customer service.
7. Continuously and positively support sales and gross margin.
8. Ongoing accurate sales forecasting and budgeting.
9. Positively support new product/service introductions.
10. Accurate Inventory management (including raw materials), stocking   agreements.
11. Continuously collect Customer Satisfaction, Customer Intelligence Collection and Customer Activity Documentation.
12. Accurate development of financial, business and strategic analysis for division management.
13. Continuously look for opportunities to increase revenues, enhance profits and maximize the utilization of company assets.
14. Prepare presentations on business results.
15. Continuously provide technical support to customers.
16. Accurate and timely trip reporting and internal communication with management utilizing Customer Relationship Management (CRM).
17. Perform other tasks as assigned.

Physical/Sensory Requirements:
The following physical activities described here are representative of those required by an employee to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.

Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.

Working Environment:
While performing the essential responsibilities of this positon, employee works within an office and the manufacturing environment. Personal Protective Equipment (PPE) is required within the manufacturing environment. Employee while in the manufacturing environment is regularly exposed to noise, heat and cold environmental conditions.

 

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Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

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