IT Systems Administrator

Job Summary

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday!

Essential Duties and Responsibilities

Administer a wide range of systems and applications including, but not limited to, in-house on-premise/private cloud systems and applications, systems and applications in Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) environments.

Knowledge/Skills/Abilities
Core People Skills.  Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization.  Genuine with high ethical standards and values and personal integrity and honesty.  Ability to apply a large measure of common sense to a variety of situations.

Communication Skills.  Ability to speak clearly and persuasively in positive or negative situations, listen and obtain clarification, and respond well to questions.  Proficiency in writing clearly and concisely and editing work for spelling and grammar.  Ability to vary writing style to meet business needs.

Computer/Applications Skills.  Working technical knowledge of systems and application including Windows Server 2008 or higher, Windows 10, TCP/IP Networking, LDAP and other commonly used protocols in the Microsoft stack. Extensive application support experience with messaging systems and mail gateways; Exchange Online and Mimecast.  Extensive application support experience with mobile platforms including the MobileIron management system. Technical knowledge of current systems software, protocols, and standards, including Active Directory, Azure Active Directory, and identity applications. Extensive hands-on software and hardware troubleshooting experience.  Experience with data management. Ability to document configuration and process information.  Knowledge of applicable data privacy practices and laws.

Core Business Skills. Ability to exercise sound judgement and discretion in handling of proprietary and confidential information.  Ability to work independently, without significant direction and to use resources effectively to “figure it out”.  Strong critical thinking skills, judgment and keen attention to detail and accuracy.  Exceptional prioritization, time management and organizational skills.  Ability to write routine reports and correspondence.

Professional Investment.   Demonstrated commitment to own personal professional development and learning.

Flexibility.  Exhibit flexibility in work schedule and perform beyond a normal workday.

Travel. Ability to travel domestically and internationally by land and air up to 10%.  Current US Passport or ability to obtain.

Qualifications

Must Haves:  Bachelor’s Degree in a computer science plus five (5) years of experience. Certifications in Windows Server, O365, Cisco, etc., are a plus.

Essential Functions/Responsibilities

1. Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
2. Coordinate with server, network, security and other Pyrotek teams in to implement and manage Pyrotek systems and applications to meet business objectives.
3. Deploy a wide range of systems and applications, such as e-mail, security related systems, BPC, SSRS, ServicePro, and other enterprise applications.
4. Manage end-user enterprise software applications.
5. Manage communications such as E-Mail (Exchange Online), Mimecast and other messaging type applications.
6. Manage various components within O365 such as Azure AD, OneDrive, Security and Compliance, etc.
7. Ensure the integrity and security of enterprise data on systems and applications in accordance to Pyrotek policies and industry best-practices regarding privacy, security, and regulatory compliance.
8. Manage peripherals including printers and scanners.
9. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, workstations and peripherals. Escalate incidents Global IT Manager, as necessary.
10. Practice asset management, including maintenance of inventory and related documentation and technical specifications information.
11. Support application development teams throughout project lifecycles.
12. Analyze system, server, application and other device performance.
13. Recommend, schedule, and perform software and hardware improvements, upgrades, patches, re-configurations, and/or purchases.
14. Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
15. Create required reports in response to business user needs.
16. Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
17. Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
18. Maintain regular, consistent, reliable, punctual and predictable attendance, as required to achieve internal and external customer satisfaction.

Applicant Privacy Notice

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Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.