Quality Manager

Job Summary

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday!

Essential Duties and Responsibilities

The Quality Manager focuses on strategic improvement and implementation of quality systems through oversight, analysis, evaluation, and critique of internal production processes.  Applies tools of quality and statistics to examine products and processes to determine their quality capability.  Engages with internal and external customers to gather and provide feedback for quality issues and expectations.

** We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas to maintain residency in the United States. **

Essential Functions and Responsibilities

• Develop, integrate and improve quality assurance systems and quality control processes in all shop floor departments.
• Work with purchasing and supply chain departments to set up and maintain supplier scorecards for key vendors as needed or at a minimum of monthly, and/or coordinate on-site supplier quality audits. Based upon scorecard results, take appropriate and timely mitigating action.
• When quality issues are identified, collaborate effectively with Engineering department to review plans, change orders, and improve prints, instructions, and manufacturability of products.
• Actively participate in production team meetings to improve processes to meet customer expectations.
• Act as the final quality check for customer expectations and requirements.
• Actively listen to expectations of customer needs of the product line and ensure specifications are translated to the respective areas/departments involved with the final product.
• Engage with internal customers to gather product feedback as needed.  Respond to customers and sales engineers in a clear and timely manner for all quality related matters and customer complaints, communicate root cause and effective corrections.
• Lead the site preparation and participation for internal and external ISO audits.
• Provide support to the Quality Engineer and Coordinator when implementing corrective actions from ISO audits and customer complaints that support continuous improvement.
• Develop new processes and systems for product manufacturing to ensure quality and successful implementation of new products against market and technical standards.
• Supervise, coach support, train and develop personnel in assigned area; resolve personnel issues, redirecting complex issues to management and HR in a timely manner; directly manage team members, including assigning and reviewing work, evaluating performance/compensation, resolving grievances, administering disciplinary action, interviewing employment candidates, and effectively recommending hires and terminations in a timely manner.
• Ensure effective communication of goals, objectives and expectations throughout assigned department/team members. Maintain the cooperation and support of team members company-wide through effective interdepartmental communication.  Serve as a role model in areas such as professionalism, service orientation, agent of change, education, and commitment to organizational goals and objectives.
• Foster attitudes, conditions and environments that guide your team toward excellence while acting with integrity and ethics aligned with Pyrotek core values.  Create a work environment that helps foster tolerance, acceptance and civility and the ability and desire of team members to act in empowered ways.  Actively reward / recognize team members to reinforce accomplishments and positive outcomes.
• Determine the effectiveness of policies, procedures and projects/plans.  Take appropriate corrective measures when necessary. Identify new applications, innovations, quality and/or safety improvements and report findings/results to management. Ensure all activities and operations are performed in compliance with federal/national, state/regional and local regulations.   

Why work for Pyrotek Cortland?  Check out our video!

• Excellent Safety Record and Team
• Regular performance and salary reviews
• Great team oriented and collaborative team members 

What happens next?  

Click the I'm Interested button so our hiring team can review your application and schedule time to speak with you soon! 

Once you submit your application / resume, a member of the recruiting team will send you an email with a self-schedule link to speak with one of our Recruiters.  Watch your email for that link!  

Qualifications

Education/Experience  Bachelor’s Degree in a technical or business field, plus a minimum of five (5) years of quality control experience, preferably in a manufacturing environment; or equivalent combination of education and experience.   Past supervisory experience a plus.

Knowledge/Skills/Abilities

• Core People Skills. Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization and across the globe. Genuine with high ethical standards and values, and personal integrity and honesty. Displays humility and adaptability.  Ability to apply a large measure of common sense to a variety of situations. Entrepreneurial attitude toward work center excellence.
• Communication Skills. Ability to speak clearly and persuasively in positive or negative situations, listen and obtain clarification, and respond well to questions. Proficiency in writing clearly and concisely and editing work for spelling and grammar.
• Strategic Change Agent.  Courage to make and encourage others to make difficult decisions.  Ability to foster commitment to the shared mission and vision of Pyrotek and actively lead in development/execution of strategic goals and objectives related to assigned responsibility.
• Leadership Skills.  Build a culture of tolerance, acceptance, and civility by setting an example to team members.  Ability to coach and motivate team members in planning, strategic product management, decision-making, teamwork, and process improvement.  Ability to effectively manage team projects to completion according to schedule.  Ability to provide regular performance feedback and to write annual performance reviews. Ability to foster attitudes, conditions and environments that guide teams toward excellence and a respectful, positive, transparent, and collaborative environment. Ability to develop team member skills and encourage growth, and to foster quality focus including improving product development processes and procedures.  
• Computer/Applications Skills.  Proficient computer skills using a variety of software applications systems.  Working knowledge of Microsoft Office Products. Experienced in applying various RCA tools like 5-why, 8D, Pareto for problem solving.  Basic knowledge of statistical tools and their practical application.  Six-sigma yellow belt or higher preferred.  Knowledge of Lean preferred.
• Analytical Skills.  Ability to use information/data and various metrics to develop an informed and factual business case.  Strong financial analytical capabilities for developing profitable product strategies. Ability to define problems, collect objective data, establish facts, and draw valid conclusions.
• Core Business Skills. Ability to exercise sound judgement and discretion in handling of proprietary and confidential information. Displays willingness to make decisions and work independently, without significant direction and to use resources effectively to “figure it out”. Strong critical and strategic thinking skills, judgment and keen attention to detail and accuracy. Exceptional prioritization, time management and organizational skills. Highly organized, detail oriented and self-disciplined.  Ability to make and implement firm decisions based on the needs of the business with other peers/departments.
• Professional Investment. Demonstrated commitment to personal professional development and life-long learning.  Proactively involved with professional and community organizations that promote professional growth and/or enhance Pyrotek’s ability to meet and/or exceed goals and objectives.  Demonstrated passion for developing others.

Physical/Sensory Requirements
The following physical activities described here are representative of those required by a team member to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.

Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.  Exposure to airborne graphite dust. 

Working Environment
While performing the essential responsibilities of this position, team member generally will work in an office environment or on a manufacturing shop floor where PPE may be required.

Applicant Privacy Notice

Apply Here

#pyrotekcareers #pyrotekhiring #qualityjobs #manager #qualitymanagerjobs #leadersip #

Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

California residents please take a moment to review our California Resident Applicant Data Collection Notice